Privacy Policy
Last updated: February 13, 2026
Introduction
Introduction
Doppul Ltd ("Doppul", "we", "us") is an AI platform that enables creators to build digital twins that offer personalised conversations with their audience based on their content.
This policy explains how we collect, use, and protect personal data when providing the Doppul service to:
Creators who use Doppul to build their digital twins
End users who interact with a creator’s digital twin
We comply with the UK General Data Protection Regulation (UK GDPR).
Doppul Ltd is registered in the United Kingdom.
Doppul Ltd ("Doppul", "we", "us") is an AI platform that enables creators to build digital twins that offer personalised conversations with their audience based on their content.
This policy explains how we collect, use, and protect personal data when providing the Doppul service to:
Creators who use Doppul to build their digital twins
End users who interact with a creator’s digital twin
We comply with the UK General Data Protection Regulation (UK GDPR).
Doppul Ltd is registered in the United Kingdom.
Information We Collect
Information We Collect
Creator Information
Name and email address
YouTube channel data (accessed via Google authorisation)
Uploaded content (including text and PDF documents)
Voice samples (processed by third-party voice providers and not stored by Doppul beyond what is necessary to provide the service)
End User Information
Conversation transcripts
Session metadata (including timestamps and session identifiers)
Account and Communication Information
Communications with us, including onboarding messages and support requests
Creator Information
Name and email address
YouTube channel data (accessed via Google authorisation)
Uploaded content (including text and PDF documents)
Voice samples (processed by third-party voice providers and not stored by Doppul beyond what is necessary to provide the service)
End User Information
Conversation transcripts
Session metadata (including timestamps and session identifiers)
Account and Communication Information
Communications with us, including onboarding messages and support requests
How we use your information
How we use your information
We use collected information to:
Create and operate a creator’s Doppul
Enable voice conversations between creators and their audience
Improve product quality, reliability, and user experience
Provide support and resolve technical issues
Ensure platform safety, prevent abuse, and maintain service integrity
Meet legal and regulatory obligations
We use collected information to:
Create and operate a creator’s Doppul
Enable voice conversations between creators and their audience
Improve product quality, reliability, and user experience
Provide support and resolve technical issues
Ensure platform safety, prevent abuse, and maintain service integrity
Meet legal and regulatory obligations
Your youtube and google account data
Your youtube and google account data
When you connect your YouTube account to Doppul, we request the following permissions:
Data We Access
Email address (to identify your account and communicate with you)
Basic profile information (your name, for personalisation)
YouTube read-only access (to retrieve your public video content, including video titles, descriptions, thumbnails, publication dates, and transcripts)
We only request read-only access. Doppul cannot modify, delete, or upload content to your YouTube channel.
How We Use Your YouTube Data
Your YouTube video content is used exclusively to:
Build a personalised knowledge base for your digital twin
Enable your digital twin to answer questions based on your video content
Generate semantic search capabilities for natural conversations
Third-Party Services That Process YouTube Data
OpenAI: Processes video transcript text to convert into semantic embeddings for AI understanding
Pinecone: Stores and retrieves text embeddings for conversations
Deepgram: Transcribes video audio when captions are unavailable
Amazon Web Services (AWS): Secure cloud storage and processing of content files
Supabase: Primary database for user accounts and video metadata
Our commitment
We do not sell your Google user data
We do not share your data with advertisers
We do not use your data for purposes unrelated to providing the Doppul service
We do not share raw video files or audio with any third party except as listed above
Disconnecting YouTube Access
You can disconnect your YouTube account at any time from your Doppul account settings. You can also revoke Doppul's access via your Google Account permissions at myaccount.google.com/permissions.
When you connect your YouTube account to Doppul, we request the following permissions:
Data We Access
Email address (to identify your account and communicate with you)
Basic profile information (your name, for personalisation)
YouTube read-only access (to retrieve your public video content, including video titles, descriptions, thumbnails, publication dates, and transcripts)
We only request read-only access. Doppul cannot modify, delete, or upload content to your YouTube channel.
How We Use Your YouTube Data
Your YouTube video content is used exclusively to:
Build a personalised knowledge base for your digital twin
Enable your digital twin to answer questions based on your video content
Generate semantic search capabilities for natural conversations
Third-Party Services That Process YouTube Data
OpenAI: Processes video transcript text to convert into semantic embeddings for AI understanding
Pinecone: Stores and retrieves text embeddings for conversations
Deepgram: Transcribes video audio when captions are unavailable
Amazon Web Services (AWS): Secure cloud storage and processing of content files
Supabase: Primary database for user accounts and video metadata
Our commitment
We do not sell your Google user data
We do not share your data with advertisers
We do not use your data for purposes unrelated to providing the Doppul service
We do not share raw video files or audio with any third party except as listed above
Disconnecting YouTube Access
You can disconnect your YouTube account at any time from your Doppul account settings. You can also revoke Doppul's access via your Google Account permissions at myaccount.google.com/permissions.
Legal Basis for Processing
Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Consent: Creators opt in when signing up and uploading content
Contractual necessity: Processing required to deliver the service
Legitimate interests: Improving product quality, safety, and user experience
Under UK GDPR, we process personal data based on:
Consent: Creators opt in when signing up and uploading content
Contractual necessity: Processing required to deliver the service
Legitimate interests: Improving product quality, safety, and user experience
Data Storage and Security
Data Storage and Security
Personal data is stored on secure cloud infrastructure hosted on AWS servers located in London, United Kingdom.
We implement reasonable technical and organisational measures to protect personal data.
No system is completely secure. While we cannot guarantee absolute security, we take responsibility for protecting data in our care.
Personal data is stored on secure cloud infrastructure hosted on AWS servers located in London, United Kingdom.
We implement reasonable technical and organisational measures to protect personal data.
No system is completely secure. While we cannot guarantee absolute security, we take responsibility for protecting data in our care.
Data Retention
Data Retention
We retain personal data only for as long as necessary to provide the service and operate the platform.
Creators may request deletion of their account and associated data at any time.
End-user conversation data may be retained for a limited period for quality, safety, and debugging purposes.
We retain personal data only for as long as necessary to provide the service and operate the platform.
Creators may request deletion of their account and associated data at any time.
End-user conversation data may be retained for a limited period for quality, safety, and debugging purposes.
Your Rights
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Withdraw consent where processing is based on consent
To exercise these rights, contact us at samuel@doppul.ai.
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Withdraw consent where processing is based on consent
To exercise these rights, contact us at samuel@doppul.ai.
Third-Party Links
Third-Party Links
Doppul may include links to external websites or services. We are not responsible for the privacy practices or content of third-party sites.
Doppul may include links to external websites or services. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
Changes to This Policy
We may update this Privacy Policy as Doppul evolves.
We will notify users of material changes via email or through the platform.
We may update this Privacy Policy as Doppul evolves.
We will notify users of material changes via email or through the platform.
Contact
Contact
For privacy-related questions or requests:
Email: socials@doppul.ai
Company: Doppul Ltd
Jurisdiction: United Kingdom
For privacy-related questions or requests:
Email: socials@doppul.ai
Company: Doppul Ltd
Jurisdiction: United Kingdom
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Terms of service • Privacy Policy • Doppul ltd. ©2026
Terms of service • Privacy Policy • Doppul ltd. ©2026